Information for Travelers

Emergency Services

Our most important responsibility is the protection of American citizens traveling or living abroad. We can assist in many ways when an American is arrested, stranded, in need of medical referral, or otherwise in need of assistance. The U.S. Consulates in Istanbul and Adana also provide emergency services.

1. During regular business hours (8:30 – 5:30 Monday through Friday), call (312) 455 5555 for assistance.  After hours, please call (312) 455 5555. After hours services should be limited to life threatening or serious emergencies.
2. The Department of State Call Center is operational from 8 a.m. to 8 p.m. EST. In times of crisis the Call Center is operational 24 hours a day.
   If you are a caller from the U.S. call 1-888-407-4747 
   If you are a caller from overseas call 317-472-2328
3. For daily-recorded travel alerts call (90) 312- 455 5555 ext 7009

If you are inquiring about how to protect yourself in the event of a chemical/biological attack please visit http://www.travel.state.gov/. Also http://www.ready.gov/ provides information on preparing homes for ‘standing fast’.